POS System Management:

• Update POS systems in a timely manner, including pricing, promotional settings, and product profiles.
• Manage backend operations for the POS, APP & website to ensure seamless functionality and accurate information.
• Upload new or restock items onto online platforms for the online shop.

Customer Service:

• Handle incoming calls and respond to customer inquiries promptly and professionally.
• Address customer online reviews to maintain a positive brand image.

Sales and Operational Support:

• Support daily sales operations by collaborating with procurement and marketing to launch promotional offers and sales activities.
• Coordinate with the warehouse for product delivery and replenishment of packing materials.
• Compile and generate reports as required.

Administrative Duties:

• • Assist in clerical tasks and additional duties related to sales administration as assigned.